Maui Travel Alert
Due to the wildfire devastation, the State of Hawai'i has issued an emergency proclamation for Maui. We are actively monitoring state-issued updates and travel advisories. All non-essential travel is discouraged. We will contact owners and individuals with existing reservations regarding their stays. Our thoughts are with our extended Ohana and everyone affected by these wildfires.

Cancellation Policy

Cancellation Policy for Exchange Reservations

  • Reservations may be cancelled up to 24 hours prior to arrival for a $100 cancellation fee.
  • Deposited week is returned with the original expiration date upon cancellation.
  • Exchange fees are not eligible for refund and are forfeited upon cancellation.
  • Applicable unit and/or season upgrade fees are refunded upon cancellation.
  • Upon re-booking of exchange, new exchange and/or unit/season upgrade fees will apply.
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